Please contact us using our help desk for most things. It is free and it gives us a chance to find the information you require. Technical problems, returning an item, quotes, advice, and almost all other queries are welcome by our help desk. We usually answer emails within an hour or two and always within 24 hours.
Call us by phone on 01189421240 -Mon-Tue-Thur-Fri between 9am and 2pm
for accounts & billing problems. Please use our help desk above
for product information, returns and technical queries. These cannot
be dealt with by phone.
Need advice? You could try the many articles on our FAQ Click here
Contact us by post or send cheques to the address below. Cheques must be made payable to Connexions. Connexions, 52, Chichester Road, Tilehurst, Reading, RG30 4XB. Do not send return products to this address without asking us for the correct address first.
Our V.A.T. Number is 537 7472 15 VAT is charged on all orders to UK,
Europe and Ireland.
Orders are sent VAT free to the Channel Islands, USA and any other places where VAT does not apply.
Very rarely things can go wrong. Please let us know as soon as possible of any problem especially in cases of non delivery when we have advised you that delivery is arranged. Use this link also for faulty goods or if you wish to return something. Please contact us on our help desk.Your request will be acknowledged within 24 hours or less.
Payments by Card, Paypal, Google Checkout and accounts.
Visit our Twitter Page for news of new products.